Frequently Asked Questions

Can I afford Fast Park Heathrow meet & greet valet parking?

Apart from being so much faster and easier than the alternatives, FastPark Heathrow is refreshingly inexpensive compared with using the Short or Long Stay Car Parks at Heathrow. Try our meet & greet valet parking once and you’ll wonder why you ever used the other car parks!

How can FastPark Heathrow charge less than other Valet Parking companies?

FastPark Heathrow has its own secure, private car parking facilities just a few minutes drive from Heathrow, whereas other companies often have to rent spaces from car park owners and have to pass that cost on to you. FastPark Heathrow is also an independent British company, and we are dedicated to giving a great service to our customers, rather than being a big international group focussed mainly on pleasing shareholders!

Will my car be safe if I use FastPark Heathrow?

Yes, completely! Your car will be parked in a secure, private car park and our drivers (the valets) are all carefully selected, mature individuals who are fully insured. And we will not hand over your car to anyone without the identifying number.

What happens when I book with FastPark Heathrow?

Outward Journey

Please call 0845 129 7991 or 07931 322042 thirty minutes before your arrival at Heathrow Airport and your FastPark Heathrow valet will be waiting for you at a specified meeting point in the departure area of your specified Terminal at the agreed time (not the flight time). They will identify themselves to you and will help you load your luggage onto a trolley if required. They will give you a uniquely numbered card with a contact telephone number and will take your car off to our secure, private car park. Please keep this card somewhere safe for your return, because we will not hand over the car keys to anyone without the proper identifying number.

Return

Your FastPark Heathrow valet will have your return trip details and will be waiting with your car to meet and greet you outside the terminal when you return. However, as flights are not always on time, we ask you to ring the number on the card when you land. You can then collect your baggage, walk to the meeting point at the Terminal, identify yourself to your valet, load up you car and drive home. There’s nothing better than a quick getaway after a flight and you’ll feel like a VIP while other travellers wait to wrestle their luggage and children onto a bus for the long-winded journey to a distant car park. In the rain…

What happens if I book with FastPark Heathrow Parking and my flight is delayed

If your flight is delayed, please ring FastPark Heathrow as soon as possible. We do our utmost to help our customers, but obviously we need to be kept informed. Please remember our driver can only wait for 15 minutes outside the terminal and so we need to know if the time changes. We will do all we can to make this stage of the journey a pleasant experience.

I booked with Fast Park Heathrow, What happens when I get to Heathrow

FastPark Heathrow have designated meeting points at all Heathrow Terminals, so you simply drive direct to the meeting point at your specified Terminal at the agreed time and your valet will meet you there. Its easy!